How we build reliable software

Companies entrust us with their most important software. When the whole business depends on it, you want to know how we work and what you can expect. That has to be clear from the first conversation, and that is what our approach is built around.

  • Insight into scope, progress, and trade-offs

  • Quality assurance in code, tests, and releases

  • Clear agreements on ownership, hours, and handover

Our working methods in practice

Why this matters

Trust comes from process and transparency

We see many organizations that have lost some trust in their software, or in the processes used to develop it. That does not mean they have come to a full stop. More often every change moves painfully slowly, it is unclear where the risks sit, or nobody can properly explain why certain decisions were made.

We work to rebuild that trust through direct contact, clear explanations of decisions, and visible progress. We maintain software quality through Glossary · In briefcode reviewA code review is an assessment of a code change by another developer. They check its behaviour, readability, and maintainability, among other things, before the change is merged.Read more, Glossary · In brieflintingLinting automatically checks source code for potential errors and violations of agreed coding rules, without running the application. The tool that performs these checks is called a linter.Read more, Glossary · In brieftype safetyType safety is the extent to which a programming language prevents values from being used in ways incompatible with their types. Checks can identify such errors during coding, compilation or execution.Read more, tests, and Glossary · In briefCI/CDCI/CD is a way of working in which teams frequently merge software changes, check them automatically and use a defined sequence of steps to prepare or deploy them to production.Read more.

Developers collaborating on business-critical software

Topics

The pillars of our working methods

We make sure requirements are properly structured, that uncertainties are made visible, and that the choices that follow from them stay discussable before a single line of code is written.

We also make clear right away what a project looks like, which roles you will meet, and how sprints, alignment moments, and budget management work in day-to-day practice.

How we check and monitor quality with linting, type safety, tests, CI/CD, release management, and monitoring.

We handle the financial side transparently. We account for hours, lock in intellectual property clearly, and preferably put infrastructure directly in the client's name.

We explain why time and materials is our default, how it differs from fixed fee, and how monthly planning works.

Those exist, but we do not make empty absolute promises. How we handle audit findings: clearly, with direct and honest communication.

Before building starts

Scope and estimation

We make sure requirements are properly structured, that uncertainties are made visible, and that the choices that follow from them stay discussable before a single line of code is written.

Our principles

Visibility into decisions and progress

Trust does not occur by accident, and neither does good software.

That is why we show our estimation process and how we weigh priorities from the start. Before a new version is released, the code has to pass several quality gates. We also give concrete detail on how we keep stability and security under control after go-live, and we spend real time explaining where uncertainty remains and what that means for planning, budget, and risk.

There is a core value in the collaboration itself too. You are in direct contact with the people who understand and build the system, you keep ownership of code and infrastructure, and you can easily track hours spent. That is what we believe in.

Control over project and technology in discussion

It is the first time I experience software development as simple, transparent, and measurable.

Viktor Mirovic

Viktor Mirovic

Owner at TasteIndex

What we especially appreciate is that 10KB dares to push back and takes responsibility.

Antoon Scheffers

Antoon Scheffers

IVBB

Communication is open and transparent, including on the technical side.

Roos Rietveld

Roos Rietveld

Director at Planned Culture

The fast and clear communication via Slack works perfectly, and they deliver what they promise.

Stefan Kroesbergen

Stefan Kroesbergen

Owner at Getsby

What this gives you

  • Honest advice: you want to start from a shared picture. So before a project begins we map all questions, software states, risks, and objectives properly. We turn that into scenarios, including pros and cons.

  • Transparent communication: you talk directly with whoever builds your software, and that short line means less noise and faster alignment.

  • Predictable results: we make it visible whether choices turn out as you hope, and you follow the hours worked. That way you do not run into later surprises.

  • Flexible contracts: things can shift, so our starting point is monthly cancellation, and you can scale up or down without hassle.

  • Full ownership: we transfer copyrights to you by default. All infrastructure we set up securely, directly in your own organization's name.

  • Quality as a process: not a set of vague promises, but a seamless fit between our process, how we communicate, and solid technical work.

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